Informativa sulla Privacy

1. L'Ambito

1.1 This policy explains the types of Personal Data the Company collects about individuals, and how it processes, shares with third parties, and protects that data.

1.2 This Notice concerns information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly by combining additional information in our possession or to which we have access.

1.3 The Policy defines "processing" as any operation that uses or collects Personal Data, including the management, organization, and storage of Personal Data.

1.4 I nostri servizi sono rivolti a un pubblico generico e non sono destinati a minori di 18 anni. Non richiediamo né raccogliamo consapevolmente informazioni da persone di età inferiore ai 18 anni, né consentiamo loro di utilizzare i nostri servizi. Qualora venissimo a conoscenza di informazioni relative a un minore, provvederemo a cancellarle nel più breve tempo possibile.

2. Quali Dati Personali Conserviamo su di Te

2.1 We collect Personal Data when you access the service and channels or visit our website. In certain cases, we may request your Personal Data from you.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving information about you from our third-party partners.

3. Nessun obbligo di divulgare informazioni personali

3.1 You are not required to provide us with any Personal Data. In certain circumstances, however, withholding your Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Quali dati personali raccogliamo

4.2 The information collected is not personal data and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you choose to provide when you connect to a third-party online trading platform through Us.

4.4 Personal information you specifically provide to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base giuridica e motivazioni del trattamento dei dati personali

5.1 Your Personal Data is processed by the company for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact us by email for further details on the processing necessary to protect legitimate interests.

5.4 Below are the reasons and legal bases on which we may use the information you provide to us:

6. Trasferimento dei Dati Personali a Terzi

6.1 La Società può inoltre condividere i Dati Personali con terze parti che ci forniscono servizi quali hosting e archiviazione, informazioni sull'indirizzo IP e analisi dell'esperienza degli utenti.

6.2 You may also ask us to transmit specific Personal Data concerning you to third-party trading platforms. In such cases, we will provide those third-party platforms with the Personal Data you have supplied to us. The use of your Personal Data is subject to their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 La Società può condividere i Dati Personali con entità correlate o partner commerciali, ottenendo così le risorse necessarie per potenziare e migliorare i prodotti e i servizi offerti ai propri clienti.

6.4 Where necessary to protect the rights or property of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share your personal data with prospective investors or buyers, or with the lenders of the Company or any other group company, in the event of such a transaction (including the transfer or sale of assets belonging to the Company or any other group company), or in connection with any merger, restructuring, consolidation, or bankruptcy of the Company or any other group business.

7. Cookie e servizi di terze parti

7.1 We may use third-party services, such as those that provide advertising on our website or data analytics companies. These companies may also use cookies or similar technologies.

7.2 Cookies are small text files saved on your device each time you visit or log in to the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are downloaded temporarily to your device and last only briefly, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after you close your browser. They help the Website recognize you as a returning user and allow you to return to the site.

7.5 Please note, however, that in such cases some or all of the functions and features of the Website may not work as intended.

Online Tracking Notice: this service does not currently support do-not-track signals.

8. Conservazione dei Dati Personali

8.1 The Company will retain Personal Data concerning you for as long as necessary to fulfil the purposes of processing described in this Notice, or for longer periods permitted by applicable laws, regulations, policies, and provisions.

8.2 We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue to share your data for a further 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is still required.

9. Trasferimenti internazionali

9.1 I tuoi dati personali possono essere trasferiti in altri Paesi, anche verso un Paese terzo o organizzazioni internazionali. La Società adotta tutte le misure necessarie per proteggere i dati personali da te forniti e per garantire che gli utenti possano esercitare i propri diritti e accedere a mezzi di ricorso legali efficaci.

9.3 The Company can provide information on the security measures in place to protect your Personal Data transferred to third countries or international organisations. Email us at: support@luce-crescoro.com

10. Sicurezza dei Dati Personali

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by third parties, or any other cause beyond our control.

10.3 Where required by law or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the level of security those third parties apply to your Personal Data.

10.4 I Dati Personali non possono essere trasmessi sul web in modo del tutto sicuro. La Società non può garantire la sicurezza dei Dati Personali che ci trasmetti via internet.

11. Collegamenti ipertestuali a siti web di terze parti

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's control. We are not responsible for the collection or processing of Personal Data by such sites or applications. This Policy does not apply to actions taken through them.

11.2 Before accessing or using any third-party website or app, we recommend reviewing its privacy policy. We also advise caution before providing them with any Personal Data.

12. Modifiche alla presente Informativa

12.1 This Policy may be amended at any time. If we make changes, we will notify you by publishing the updated Policy on our website.

12.2 Furthermore, in the event of significant changes to this Policy, we will seek to notify you through the methods we consider most appropriate and publish a notice on our website.

12.3 Unless otherwise specified, any changes take effect once the revised Policy is published.

13. I tuoi diritti

13.1 You have the right to ask Us to verify the accuracy of the Personal Data We hold about you, to correct any errors, and to delete any Personal Data We no longer need. You may also restrict the scope of how your personal data is processed.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the information you provide about your Personal Data. To exercise the rights available to you, send an email to the address below.

13.3 Right of access The Company can verify the accuracy of the Personal Data it processes about you. When this is possible, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available in electronic format upon request. The right of access to Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another person, the Company may refuse to act on it or limit the extent to which it can fulfill the request.

13.4 Right to rectification The Company may correct inaccurate Personal Data. You have the right to request the completion of any incomplete Personal Data concerning you, taking into account the purposes of the processing.

13.5 Diritto alla Cancellazione Questo diritto si applica nei seguenti casi: (a) i Dati Personali non sono più necessari per le finalità per le quali sono stati raccolti o trattati; (b) revochi il consenso e non sussiste altra base giuridica per il trattamento; (c) ti opponi in qualsiasi momento, per motivi connessi alla tua situazione particolare, al trattamento dei Dati Personali che ti riguardano fondato sul legittimo interesse perseguito da Noi o da terzi; (e) i Dati Personali sono trattati illecitamente; oppure (f) i Dati Personali devono essere cancellati per adempiere a un obbligo di legge della società. Il diritto non si applica qualora il trattamento sia necessario (a) per adempiere a un obbligo di legge che ne richieda il trattamento ai sensi del diritto dell'Unione Europea o di uno Stato Membro; oppure (b) per accertare, esercitare o difendere un diritto in sede giudiziaria.

13.6 Restriction of processing If you have doubts about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request restriction, the data may be retained only with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.

13.7 Right to data portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect the rights available to you under the right to erasure. The right to data portability does not adversely affect the rights or freedoms of others.

13.8 Right to object You have the right to object at any time to any use of Personal Data concerning you that is based on the legitimate interests pursued by the Company or by third parties. This includes profiling based on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing the Personal Data, we may continue to do so unless you can show that your rights, freedoms, or interests prevail, or that the processing is necessary for the exercise, establishment, or defence of legal claims. With regard to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw your consent to Our processing of your Personal Data at any time. This does not affect the lawfulness of any processing carried out based on consent given before its withdrawal. You have the right to lodge a complaint with the competent supervisory authority. You may bring a complaint before a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. The laws of the European Union and its Member States may limit your rights concerning your Personal Data, as set out in this Section 13.

13.10 We will provide the information you are entitled to under Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and number of requests. We will inform you of any such extension, along with the reasons for it, within one month of receiving your request.

13.11 Provided this does not conflict with Article 13 of the law, information requested under the rights set out in Article 13 will be provided free of charge. Where a request is unfounded or excessive, in particular if repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the requested action. We may also decline to act on the request.

13.12 Where we have doubts about the identity of the person who submitted your request, we may ask the requester to provide reasonable means of identification.